Your order is valuable and could be perishable if left in undesirable conditions. Your order and its packaging must be protected from the elements, e.g. temperatures greater than 95 degrees F, humidity greater than 75%, or moisture/wet of any kind. Remove your order from it’s packaging and store it in a location that is cool and dry. We want you to be happy with your order.
You agree to not use this site or our services to undermine the integrity of the site or our services.
You, the customer, agree to use our site and services completely at your own risk. There are no warranties given for any services rendered included but not limited to information, uninterrupted access or products provided. We disclaim any warranties concerning availability, accuracy, omissions, content of information, or suitable use of products. We disclaim any liability applying to service; deletion, omission, interruption, communication or transmission failure, unauthorized access to information or record, inability to access site, or computer virus pertaining to negligence, breach of contract, or any other form of action. We disclaim any liability applying to products; performance, defect, theft, destruction, or alteration pertaining to negligence, breach of contract, or any other form of action. This site nor its services nor any partners or affiliates shall be liable for damages caused by use of this site or its services.
EDNFarms.com and/or EDNBerry.com and any information found on the site are offered for informational purposes only. BONECK & BRADFORD INC. dba EDNFARMS is not liable or responsible for the availability, usefulness, or accuracy of the content made available or transmitted to this site. The information has not been verified by an outside source or authenticated either wholly or partially by BONECK & BRADFORD INC. dba EDNFARMS. BONECK & BRADFORD INC. dba EDNFARMS is not responsible or liable for any misfortune, hardships, or injury resulting from the use of this site.
a) Products damaged by the shipping company
b) Packages delivered but not received by the customer
Please contact your shipping company for lost and damage claims.
Our pricing reflects great value because we strive to maintain a high level of inventory for all of our merchandise available at our on line store. Occasionally demand does surpass our supplies as we replenish our stock. This can cause a slight delay in the shipping of your merchandise. If you have a critical time frame in which you are working please contact us to verify the item is in stock.
BONECK & BRADFORD INC. dba EDNFARMS inspects all outbound shipments before they leave our facilities and takes a picture of the product and the shipping material. BONECK & BRADFORD INC. dba EDNFARMS uses the United States Postal Service (USPS) or Freight Shipping as its shipper and damage can occur during transit. Damage can occur in two primary fashions: concealed damage, and noticeable damage. A claim cannot be filed for either type of claim unless all of the original packaging is available for inspection without any alterations. All shipping claims must be made within 48 hours of receipt.
MOST IMPORTANTLY, ALL ITEMS MUST HAVE A RETURN AUTHORIZATION NUMBER AND FORM FROM BONECK & BRADFORD INC. dba EDNFARMS WHEN RETURNING AN ALREADY ACCEPTED PACKAGE DUE TO A SHIPPING CLAIM.
All claims will be denied if the above criteria are not met. BONECK & BRADFORD INC. dba EDNFARMS reserves the right to take up to seven business days to resolve its shipping matters with the United States Post Office. We are confident that when the above criteria is met that all freight claims are resolved quickly and easily. In the event that BONECK & BRADFORD INC. dba EDNFARMS ships an incorrect item we will replace the item at no cost to the customer, however we must be contacted and we must verify that the item is indeed incorrect.
MOST IMPORTANTLY, ALL ITEMS MUST HAVE A RETURN AUTHORIZATION NUMBER AND FORM FROM BONECK & BRADFORD INC. dba EDNFARMS WHEN RETURNING AN ITEM WHICH HAS BEEN SHIPPED INCORRECTLY.
Q. How long will it take to process my order?
Orders will be processed as soon as possible. Orders placed on Saturday, Sunday, and holidays, will be processed the next business week. If you ordered an item that is out-of-stock, you will receive an email with expected shipping date. Orders containing both in-stock and out-of-stock items will be shipped when all items are in stock.
Q. How do you ship my order?
Our standard shipment method is USPS or Freight Shipping. We are sorry, but we do not ship to post office boxes.
Faster shipping methods and Saturday delivery are available for an additional charge. Please contact BONECK & BRADFORD INC. dba EDNFARMS to make arrangements for any special shipping needs for your order.
Q. Do you ship internationally?
Upon delivery of your order, open and inspect. If you cannot be present at the time of your order’s delivery, you are responsible to make arrangements with the carrier or a responsible person to care for package. Your order is valuable and perishable. Your order and its packaging must be protected from the elements, e.g. temperatures greater than 95 degrees F, humidity greater than 75%, or moisture/wet of any kind. Remove your order from it’s packaging and store it in a location that is cool and dry. We want you to be happy with your order.
While we are eager to guarantee the quality of our products, all returns must be pre-approved by our customer service department. Please contact us at 262-352-7452 to contact a representative.
You have 7 Days from receipt of shipment to contact EDNFARMS for an Exchange or Refund.
At EDNFARMS we want to ensure you are satisfied with your order and the ordering process. We understand that not every purchase works out just as anticipated. There could be a multitude of reasons for returning product.
If you would like to return your goods for any reason other than damage, your return will be subject to a 20% restocking fee and you will be required to pay for the return freight.
Please do not throw away any packing material until you know the product is in good condition. If you see that the package is damaged, please make notes upon signing for the goods and take a picture of the damaged packaging if possible.
All items that are ordered from BONECK & BRADFORD INC. dba EDNFARMS can be returned within our guidelines and time frame. We understand that sometimes a purchase doesn’t turn out the way it was planned. Many unforeseen circumstances can lead for the need to return an item. We ask that you carefully check all of the quantities and specifications before ordering and if you have any questions please do not hesitate to contact us. This is why we allow all items to be returned within 7 days of receipt; however, we will assess a 20% restocking fee, and the customer is responsible for the costs of the return shipping costs.
No returns or refunds after 7 days of receipt of product
MOST IMPORTANTLY, ALL ITEMS MUST HAVE A RETURN AUTHORIZATION NUMBER AND FORM FROM BONECK & BRADFORD INC. dba EDNFARMS WHEN RETURNING AN ITEM.
BONECK & BRADFORD INC. dba EDNFARMS will process an exchange. We will assess a 20% restocking fee for all exchanges, and the customer is responsible for the costs of the return shipping costs. The value of the original purchase will be applied to the new purchase. In the event that the balance is more than the original purchase amount then another charge will be processed to cover the difference. In the event that the balance is less than the original purchase amount the difference will be credited.
MOST IMPORTANTLY, ALL ITEMS MUST HAVE A RETURN AUTHORIZATION NUMBER AND FORM FROM BONECK & BRADFORD INC. dba EDNFARMS WHEN
EXCHANGING AN ITEM.
BONECK & BRADFORD INC. dba EDNFARMS goes to great lengths to assure the highest level of quality control. We will not honor an exchange or refund for a defective product if the product has been misused, neglected or harmed in any manner outside of our care instructions. Please see the care instructions for these terms.
No returns or refunds after 7 days of receipt of product
MOST IMPORTANTLY, ALL ITEMS MUST HAVE A RETURN AUTHORIZATION NUMBER AND FORM FROM BONECK & BRADFORD INC. dba EDNFARMS WHEN RETURNING A DEFECTIVE ITEM.
All BONECK & BRADFORD INC. dba EDNFARMS products comes backed by a 7 day limited warranty.
BONECK & BRADFORD INC. dba EDNFARMS warrants new items to you, the original retail purchaser, for 7 days from the date of receipt of product(s), against material or manufacturing defects.
Warranty is void if the product shows evidence of damage by misuse, humidity or any liquid, smoke or fire, improper handling methods, or alterations.
BONECK & BRADFORD INC. dba EDNFARMS is providing this privacy statement to insure its visitors our dedication to customer privacy. When you visit BONECK & BRADFORD INC. dba EDNFARMS you can expect the following practices:
BONECK & BRADFORD INC. dba EDNFARMS only collects information provided by you, the website user, when you place an order for our products or services, register on our site or create a member account, subscribe to our newsletters, or fill out contact forms. Information collected through these methods include: name, email address, mailing address, phone number, or credit card information and billing address.
Any information collected from you while using our website may be used to: personalize your experience on our site, improve our website, improve customer service, or to process transactions. The information collected, whether private or public, will not be given, sold, exchanged, or transferred for any reason to another company or person without your consent, other than for the purpose of delivering the products or services purchased. The email you provide during purchase will only be used to update you on information regarding your order, to contact you about Special Discounts and News about BONECK & BRADFORD INC. dba EDNFARMS
If we have links to other internet based sites and we cannot be responsible for their privacy conduct. We do take care in the sites that we link to our own site and feel they take as much care in your privacy as we do.
All transactions are conducted in a secure environment to protect against fraudulent observation and or use. We do not store your financial information on the web site such as credit card information.
Any credit card information, or other sensitive information, collected by EDNFarms.com is first transmitted to Secure Socket Layer (SSL) technology and then encrypted in transmission. All authorized persons are required to keep information accessed via our database confidential. At our discretion, orders received over the phone or internet may require photo I.D. verification.
We prefer that customers pay for merchandise via; MasterCard, Visa, Discover, American Express and Paypal. For customers who prefer to mail us their order, we accept Cashiers Checks or Money Orders **ONLY**.
(For Personal Checks, there will be at least a 10 Day waiting period for the check to clear). All hard copy forms of payment must clear our bank before we process the order for shipping. These hard copy forms of payment can slightly delay the processing, and in turn, the shipping times.
ATTENTION PAYPAL CUSTOMERS: BONECK & BRADFORD INC. dba EDNFARMS only ships to PAYPAL *CONFIRMED* addresses. If your address has not been confirmed by PAYPAL, please pay by sending us a cashiers check or money order. Thank you.
Currency in which transactions on EDNFarms.com will be conducted is in United States currency.
Copyright © BONECK & BRADFORD INC. dba EDNFARMS 2020. All rights reserved. The materials on this website, including all text, images, graphics, design concepts and information, are protected by applicable copyright laws. Reproducing, copying, duplicating, publishing, distributing, or use of any information on EDNFarms.com and/or EDNBerry.com, in whole or part, is restricted (except as provided by the Terms & Conditions of this site or with written permission from BONECK & BRADFORD INC. dba EDNFARMS)
Thank you for shopping with us. We look forward to working with you!
Holly, Christian, Luke and Levi